You are a Systems Analyst hired by zippy freight company, a regional trucking firm which operates 25 small and medium size trucks. Loads and routes are determined by a dispatcher using index cards . She has been doing this job for 25 years, and prides herself on being able to get loads to their destination efficiently. The drivers all respect her knowledge.
The company owner has hired you because he wants to expand the company to 50 trucks within the next 12 months. He fears that with double the number of trucks, the dispatcher will not be able to keep up. Your job is to find the best technology solution for scheduling truck deliveries. Many such programs are available, so you have been able to find one that appears to be a good match. It will cost $125,000 for the hardware and software.
Respond to each of the following questions with a brief answer, based on what you have learned so far.
Do you see any issues with Technical, Organizational, or economic feasibility? What are they?
If the owner does not think that he can come up with the $125,000 can you suggest any other options for getting the functionality he needs? What are they?
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